Terms & Conditions

Bookings/Deposit

To secure a booking a deposit is required as described on the deposit invoice. The deposit is non-refundable and payment of the deposit indicates acc eptance of these terms and conditions. The deposit is deducted from the total cost of the booking.

Trial

Although a trial is not mandatory, Bella Brides highly recommend clients to have one. If a client chooses not to have a trial there will be no time at the event to make changes and the artists will have to be given clear directions and instructions by the client. Weekend trials may be subject to time changes at short notice as the Bella Brides team are usually busy making other brides look beautiful and sometimes brides may delay us.

Payment

Payment for any service is due one week before the service date and must be cleared into Bella Brides’ account within this time unless other arrangements have been made with Bella Brides.

Cancellation Policy

In the event of a cancellation the following terms apply for the notice periods:

  • More than 60 days - Non refundable deposit is forfeit
  • Less than 60 days - 50% of the full service fees is payable
  • Less than 1 week - 100% of the full service fees is payable
Prices per service are subject to change if there is a reduction in the number of services required. Bella Brides reserves the right to cancel a booking if, in the opinion of Bella Brides, unrealistic expectations required to be met. In the event of such a cancellation, the full booking deposit will be refunded.

Trial

Although a trial is not mandatory, Bella Brides highly recommend clients to have one. If a client chooses not to have a trial there will be no time at the event to make changes and the artists will have to be given clear directions and instructions by the client. Weekend trials may be subject to time changes at short notice as the Bella Brides team are usually busy making other brides look beautiful and sometimes brides may delay us.

Delays

Fees of up to $100 per hour may apply where the client causes a delay in the service delivery.

Artists’ Requirements

Adequate work space with access to power points and suitable lighting is required by Bella Brides’ artists.

Parking Fees

Clients will be responsible for paying artist’s parking fees where applicable or for arranging for parking for artists at the same hotel if getting ready at a hotel.

Travel Fee

Bella Brides may charge a travel fee and this will be indicated on the invoice.

Advice and Responsibility

Bella Brides will not be held responsible for issues arising as a result of a client ignoring artist’s advice e.g. a wet, rainy day and the client insists on curls – the artist advises that this will not last and suggests another style but the client insists on curls.

Advice and Responsibility

Bella Brides will not be held responsible for issues arising as a result of a client ignoring artist’s advice e.g. a wet, rainy day and the client insists on curls – the artist advises that this will not last and suggests another style but the client insists on curls.

Additional Charges

Clients will be responsible for paying for any non-standard travel fees e.g. ferry transfers, air fares etc. for Bella Brides artists. If a secondary location is required part way through an event, a travel and setup fee may apply.

Bella Brides 100% Guarantee

Bella Brides offer a 100% satisfaction guarantee for hair and makeup trials which is subject to conditions found at bellabrides.com.au and summarised as follows:

  • Booking deposit must have been paid prior to trial
  • Dissatisfaction must be expressed at time of trial
  • Hairstyle to be brushed out and makeup removed
  • Only applies to bride’s trial
  • Second, complimentary trial must have been taken

All terms and conditions may be subject to change. Payment of a deposit constitutes acceptance of these terms.

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